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Practice Principles and Processes

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Operational Excellence Defines Us and Best Practices Guide Us
 

Operational excellence is at the heart of our value proposition. 

 

While we've standardized our methods according to best practices we've woven into the fabric of our operation, we are especially diligent in developing a tailor made process platform for each individual search.  In partnership with our clients, we:

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• work hard to understand the strategic context of  our search assignments and the strategic significance of every job - how a specific job mission serves the bigger goals and objectives of an enterprise endeavor

• build a compelling recruiting proposition based on the achievement of a job mission

• develop insightful search plans for our assignments that model job competencies, project job goals and job deliverables, candidate motivation factors and organizational and cultural compatibility.  Search plans include  project timetables and deliverables.

       

We continuously review each step in our search process through the lens of client satisfaction.  

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We accept assignments based on a frank assessment of how well we can meet a prospective client’s needs and expectations.  We allocate our internal resources carefully so that our clients are afforded the considerable “mind share” and raw production time that a well-managed search requires.  Our reputation for operating excellence and an industry leading track-record of fulfillment has positioned us as the go-to firm for especially difficult, problematic or confidential searches that require extra measures of discretion, insight and due diligence.

The Best Interests of Clients and Candidates Govern Our Every Action

We are client advocates who merge clients’ needs with candidates’ career strategies.  While our first obligation is always to the companies that engage us, we believe that we serve our clients' interests most effectively by advancing the interests, the careers, of talented candidates.  We give every candidate his or her due: honest respect, objective and professional assessment of capabilities relative to the client needs, uncompromising confidentiality in the management of his or her candidacy, and frank disposition of his or her candidacy upon closure of the search.

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